The Fair Work Ombudsman recently busted an Asian takeaway food shop in Melbourne for underpaying a student worker $12,000. The business operator told Fair Work he thought it was OK to pay a mutually agreed flat rate as the student from Taiwan had posted on a social media site she would work for $12 an hour cash in hand.
Fraser, who visited 60 7-Eleven stores and spoke with 100 staff, said that even after all the negative media and with head office cracking down, he is still seeing daily cases of exploitation and underpayment of employees at 7-Eleven. "Employees are calling me crying and begging for help and franchisees are doing the same," he said.
Against this backdrop, the mood at 7-Eleven head office hangs heavy as staff grapple with some dramatic changes at the top.
Since head office was contacted in mid-July requesting an interview to appear on Four Corners, all hell has broken loose.
Before then, wage fraud was rampant and head office turned a blind eye. In the words of the 7-Eleven whistleblower "everyone at head office knows about it. No one likes it, but people want to keep their jobs so they stay quiet,' he said. "I've heard it being joked about at senior levels at meetings."